Wednesday, January 27, 2016



On November 6, 2015, the Public Safety Answering Point (PSAP) located in the Androscoggin County Dispatch received a 911 call from a 46 year old woman complaining of chest pains. The two Dispatchers immediately swung into action. One started gathering critical information while the other contacted First Responders. The caller subsequently lost contact with the Dispatchers.

The two Dispatchers, Mr. James LaFlamme and Ms. Lena Lavoie continued to work to locate the caller and restore contact with her. The Dispatchers were able to locate the caller and immediately started medical personnel to the scene. The Dispatchers remained on the line and were able to regain communication with the caller. Both Dispatchers, working together, were able to keep the caller calm and at the same time guide rescue personnel to her location.

When the First Responders arrived on the scene, they found the caller unresponsive lying on the floor. The First Responders administer a shock from an automatic defibrillator device to revive the patient’s heart rhythm prior to transporting her to the nearest hospital.

As a direct result of the professionalism of everyone involved in this emergency, this 46 year old woman from Turner is a live today. The Caller, Town of Turner, plus U.S. Representative Bruce Poliquin recognized all Public Service/Safety personnel that participated in this rescue for saving the life of this woman.

It is always rewarding when you learn that your actions help save the life of another. On Monday, Joe Hill and I had the honor of meeting these two truly professional Dispatchers. These two Dispatchers action reflects great credit on themselves and the PSAP/Androscoggin County Dispatch.

Larry Fillmore

No comments:

Post a Comment